privacypolicy

Last update date:[2025-5-15] Effective date:[2025-5-15]

1. Introduction

[downloadvideos365.com](hereinafter referred to as "we") is committed to protecting the privacy and security of our users. This policy details how we collect, use, store and protect user information obtained through [website address](hereinafter referred to as "this platform"). Please read it carefully before using the service.

2. Types of information collected

2.1 Information actively provided by users

  • Design file data: Uploaded web page screenshot/Sketch/Figma/Adobe XD file
  • Account information: Name, email address, company name provided during registration (optional)
  • Payment information: Bank card/third-party payment platform information when subscribing to paid services (processed by certified payment gateway)

2.2 Automatically collected information

  • Technical data: IP address, browser type, device information, operating system version
  • Usage data: Page click heat map, function usage frequency, session duration
  • Cookies: Necessary cookies used to maintain login status and analyze user behavior (can be disabled through browser settings)

3. How to use information

Data Purpose Legal Basis
Perform core functions of design document conversion Fulfill contractual obligations

4. Data Sharing and Disclosure

We only share information under the following circumstances:

  • Service Provider: AWS cloud services, payment processors and other partners that have signed data protection agreements

5. International Data Transfer

Based on global server deployment, your data may be transmitted to and stored in overseas servers such as the EU/US. We will ensure security through the following methods:

  • Sign EU Standard Contractual Clauses (SCCs)

6. User rights protection

You have the right to: through account settings or contact customer service:

  • Access/export personal data

7. Data Retention Policy

Data type Retention period
Design source files Automatically deleted immediately after conversion is completed

8. Children’s privacy protection

This service is not designed for children under the age of 13. If information from minors is accidentally collected, the relevant data will be deleted within 24 hours of discovery.

9. Security Measures

  • Transport layer SSL/TLS encryption

10. Third parties

We use a third party (Shanghai Youkun Information Technology Co., Ltd., hereinafter referred to as "MobTech") MobTech ShareSDK service to provide you with social sharing, third-party login social sharing, and third-party login functions. In order to successfully implement this function, you need to authorize MobTechSDK to provide corresponding services; after your authorization, MobTech will collect your relevant personal information. For details on the types of information collected by MobTech, its uses, personal information protection rules and exit mechanisms, please refer to the terms of the privacy policy (www.mob.com/about/policy) on the official website of MobTech (www.mob.com).

11. Policy update

Major changes will be notified through at least one of the following methods:

  • Banner announcement at the top of the website

12. Contact us

Privacy Protection Officer Email: phoenixstar2@qq.comPrivacy Protection Officer Email: 120850130@qq.comRelated policies: